Mod 1: Start here – no prerequisites.

Supporting people with mental health challenges requires more than awareness—it requires understanding, confidence, and the right approach.

This practical, scenario-based module builds your ability to support people living with mental illness and psychosocial disability in real-world settings.

You’ll learn how to:

• understand mental health as a continuum

• distinguish between mental health, mental illness, and psychosocial disability

• recognise how common conditions impact daily life

• use respectful, person-centred language and reduce stigma

Grounded in the biopsychosocial model and recovery-oriented practice, this module helps you apply principles like hope, choice, and collaboration in a safe and practical way.

Mod 2: Requires: Modules 1

Supporting people well means adapting your approach—based on their goals, needs, and capacity.

This practical, scenario-based module strengthens your ability to deliver flexible, person-centred support for people living with psychosocial disability.

You’ll learn how to:

• tailor support to each individual

• apply trauma-informed and recovery-oriented principles

• build therapeutic relationships based on trust and respect

• use strengths-based approaches and collaborative SMART goal setting

• plan sessions and deliver graded support

You’ll also build confidence in supported decision-making, responding to feedback, and enabling dignity of risk.

Designed for real-world practice, this module helps you deliver support that evolves with the person over time.

Mod 3: Requires: Module 1 & 2

Recognising when someone’s needs are changing—and knowing how to respond—can make all the difference.

This practical, scenario-based module builds your confidence to identify early signs of distress and understand what increases vulnerability.

You’ll learn how to:

• recognise static, dynamic, and protective factors

• use observation and collaborative conversations to guide your response

• act early, escalate when needed, and stay within your scope

All within a framework that balances duty of care with dignity of risk, and supports recovery-oriented, trauma-informed practice.